1. Data we collect
Account data (name, email, address, VAT ID), billing data processed by Stripe and our alternative payment providers, service metadata (IP addresses, usage metrics) and support conversations.
2. How we use it
To provide and bill for services, prevent fraud and abuse, deliver support, meet legal obligations and, with your consent, send product updates.
3. Data on your servers
We do not access, inspect or process the contents of your services except when required to resolve a support request you open or when legally compelled.
4. Storage and transfers
Customer account data is stored in the European Union. Data for services in Chicago is processed in the United States under Standard Contractual Clauses.
5. Cookies
We use strictly necessary cookies for authentication and security. Analytics cookies are only set with your consent.
6. Your rights
You can access, correct, export or delete your personal data at any time. Contact privacy@ryzenhosting.com or write to our data protection officer via support@ryzenhosting.com.